Store Policy

STORE POLICY

RETURN POLICY

Country Stove And Patio will accept any returns within 30 days of purchase except firepits and gas logs if they have been burnt. Products must be in original packaging.

Please E-mail us for R.G.A. number. Please Do Not ship anything back without this number clearly marked on the box. Upon reciept of the merchandise we will issue credit for the merchandise only.  Shipping costs are non-refundable. If the merchandise is damaged upon receipt please contact the shipping company.

PRIVACY POLICY

Country Stove And Patio will accept any returns within 30 days of purchase except firepits and gas logs if they have been burnt. Products must be in original packaging.

Please E-mail us for R.G.A. number. Please Do Not ship anything back without this number clearly marked on the box. Upon receipt of the merchandise we will issue credit for the merchandise only.

Shipping costs are non-refundable. If the merchandise is damaged upon receipt please contact the shipping company.

We do not use ‘cookies’ to collect information. Any information gathered through our ‘request information’ form or received from ‘online orders’ will never be shared, sold or distributed and is kept strictly confidential.

SHIPPING POLICY

As soon as we receive your order and payment, we will begin the shipping process. We strive to ship out orders the same day we receive your order or the following day depending on when your order was placed. Countrystoveandpatio.com believes in reducing our impact on the earth. We re-use and recycle shipping boxes when possible to limit the amount of cardboard waste we contribute to landfills and recycling centers. Thank you in helping us in our recycling efforts!

CountryStoveandPatio.com does not ship to P.O. Boxes. We must have a home or business address to ship your items to.

ONLINE/STORE POLICY

Prices online and at our retail store may differ. Due to the difference in structuring between the two retail outlets, we are able to offer some items at a reduced price. We are unable to price match between our online store and our retail location. Thank you in advance!

STORE POLICY